Warranty

35 Year Laminate Warranty

For Sutton Ridge and Savannah Falls Laminate Flooring.

This quality laminate floor is guaranteed for 35 years not to wear through or stain. This guarantee applies to the original purchaser only, and requires proof of purchase for all claims. The guarantee is for the replacement or refund of the laminate material only. This guarantee does not cover labor. This guarantee does not cover chipping (laminate will chip if sharp objects are dropped on it), warping (laminate will warp if excessive moisture is present), gapping or bridging (caused by changes in temperature or humidity. Humidity should not drop below 30% to avoid gapping). Claims for wear must show a minimum of ¾” diameter. This guarantee is prorated based on the amount of time the flooring has been installed. To file a claim, contact the authorized dealer where the flooring was purchased.

30 Year Laminate Warranty

For Monticello and Homestead Laminate Flooring.

This quality laminate floor is guaranteed for 30 years not to wear through or stain. This guarantee applies to the original purchaser only, and requires proof of purchase for all claims. The guarantee is for the replacement or refund of the laminate material only. This guarantee does not cover labor. This guarantee does not cover chipping (laminate will chip if sharp objects are dropped on it), warping (laminate will warp if excessive moisture is present), gapping or bridging (caused by changes in temperature or humidity. Humidity should not drop below 30% to avoid gapping). Claims for wear must show a minimum of ¾” diameter. This guarantee is prorated based on the amount of time the flooring has been installed. To file a claim, contact the authorized dealer where the flooring was purchased.

30 Year Laminate Warranty

For Encore Plus Laminate Flooring.

This quality laminate floor, in its original manufactured state to the original purchaser for a period of 30 years, that the surface will not wear-through, fade, or stain under normal residential use. All compensation under guarantee will be strictly in proportion to the market value of the goods in question. Determination of the market value is on the basis of the guarantee period. The compensation payable in the case of this quality laminate flooring reduces by 1/6 each 5 years of the original value. If the claim under guarantee is recognized, the customer will be provided with the necessary replacement panels free of charge by the dealer from who made the original sale. The costs of laying are to be borne by the customer. In the event of the laminate flooring not being available in the required color, a selection will be made from the product range available at that time.

25 Year Laminate Warranty

For Timeless Hickory, Timberland and Highland Laminate Flooring.

This quality laminate floor is guaranteed for 25 years not to wear through or stain. This guarantee applies to the original purchaser only, and requires proof of purchase for all claims. The guarantee is for the replacement or refund of the laminate material only. This guarantee does not cover labor. This guarantee does not cover chipping (laminate will chip if sharp objects are dropped on it), warping (laminate will warp if excessive moisture is present), gapping or bridging (caused by changes in temperature or humidity. Humidity should not drop below 30% to avoid gapping). Claims for wear must show a minimum of ¾” diameter. This guarantee is prorated based on the amount of time the flooring has been installed. To file a claim, contact the authorized dealer where the flooring was purchased.